Watch the video below [7.00], moderated by Shekina Tuahene, Business Writer at Mortgage Solutions and Charlotte Harrison, Mortgage Product Manager at Skipton Building Society, Paul Fenn, Director of Business Development at Skipton Building Society and Clare Beardmore, Head of Brokers and Proposals at the Legal and General Mortgage Club. You must register with eMortgages to access the full range of online services offered by Skipton Building Society for Intermediarys. Please note that you can only register with a corporate email address, they do not accept personal email addresses for registrations. Content sponsored in partnership with the Skipton Building Society. For intermediate use only. You can also contact the broker`s support team in one of the following ways: She added: “If this stuff doesn`t work and doesn`t add value, then let us know. It has to be an absolutely collaborative approach to do this better and improve that experience. Beardmore also said the speed of change and adoption rate differed from lender to lender because some businesses had the budget and appetite to grow while others didn`t. She added: “For that reason, there are inconsistencies.” Fenn said: “A lot of the feedback we`ve received from brokers has been, `We have to do it anyway because it`s expected of us.
It is part of our oversight and governance process. Clare Beardmore, head of brokers and proposals at the Legal and General Mortgage Club, told Mortgage Solutions TV in partnership with the Skipton Building Society: “Good technology needs to be delivered, feedback shared, tweaked and the second version delivered.” The electronic mortgage system is available Monday to Friday from 7 a.m. to 10 p.m., Saturday from 7 a.m. to 7 p.m. and Sunday from 10 a.m. to 7 p.m. “This list represents every time you have worked with a lender and needed to speak to an underwriter, but that you didn`t have or didn`t have a decision from a computer about when a person would have been better. It`s little things that make a big difference, and it describes the steps we`re taking to make things faster, better, and easier for you and your customers. “Collaboration is therefore essential, because if clubs and networks do not progress in their expectations for monitoring and compliance, we are separated. There is a gap. Our Mortgage Support Services team is here to help. Chat online with the Skipton Building Society for Intermediaries Broker support team Monday to Thursday from 8:30am to 6pm, Friday from 8:30am to 5:30pm and Saturday from 9am to 12pm.
Charlotte Harrison, mortgage products manager at the Skipton Building Society, said reciprocity was investing “heavily” in its technology and processes to make it easier for its internal staff and channel partners. Paul Fenn, director of business development at the Skipton Building Society, said brokerage processes and lender development don`t always match. Paul Fenn, Director of Business Development, Skipton Building Society. He noted that the lender had spent time improving its electronic income and identity verification so that some borrowers could apply without sending documents. Be sure to select L&G as your mortgage club from the eMortgages drop-down list. However, feedback from brokers suggested that it made no difference to their work. It`s great when things work. So we set out to do everything in our power to make your role easier, starting with a list of things you said you wanted to do.